Pag IBIG Change of Information Online: Guide to Updating Your Membership Record

If you have already submitted your registration form to Pag-IBIG, it is no longer possible to edit your information online. To correct any errors in your membership record, you must fill out a Member’s Change of Information Form (MCIF) and submit it to any Pag-IBIG branch. Employers who need to update their registered information should submit an Employer’s Change of Information Form (ECIF) instead.Pag IBIG Change of Information Online: Guide to Updating Your Membership Record

This article will provide information on the steps you need to take to change your Pag-IBIG membership or employer information, as well as the requirements you must fulfill to make these changes.

How To Change Pag-IBIG Membership Information

What Are the Valid IDs Accepted by the Pag-IBIG Fund?

Regardless of the type of information you’ll change or update, Pag-IBIG will always request a valid ID.

You must submit one photocopy and present the valid ID’s original copy for authentication purposes

As of this writing, here’s a list of valid IDs accepted by the Pag-IBIG Fund:

• Driver’s license
• Passport
• SSS ID/UMID
• GSIS e-Card
• Postal ID
• Voter’s ID
• AFP ID
• Pag-IBIG Loyalty Card
• PRC ID
• IBP ID
• Company ID
• Senior Citizen ID
• OWWA ID
• OFW ID
• Seaman’s Book

Note: The Pag-IBIG Fund doesn’t recognize PhilHealth ID and TIN ID as valid.

Pag IBIG Change of Information Online: A Guide for Registered Individual Members

To modify or update their membership information, Pag-IBIG members need to obtain a Member’s Change of Information Form (MCIF). This form can be obtained at the Pag-IBIG office or downloaded and completed in advance by visiting the provided link or downloading it from their website.

Keep these in mind when filling out the MCIF:

You are required to complete only one copy of the form. Fill in only the relevant sections that need to be changed or updated. For instance, if you want to change your membership category from employed to voluntary, then fill in the section under “Change of Membership Category” only. Leave the other fields empty or indicate N/A to show that they do not apply to your request. Use BLOCK or CAPITAL LETTERS when answering. Refer to the following sections for instructions on changing specific details in your Pag-IBIG membership record. The form must be filled in the English language.

• Only one form needs to be filled out
• Fill in only the relevant sections that need to be changed or updated
• Use “N/A” or leave other fields empty if they do not apply to your request
• Use BLOCK or CAPITAL LETTERS when answering
• Refer to the specific sections for instructions on changing details in your Pag-IBIG membership record

The form must be filled out in English.

a. Change of Membership Category

• Obtain the latest version of the Member’s Change of Information Form (MCIF).
• Write your Pag-IBIG MID number in the top right corner of the form.
• Tick the box labeled “Change of Membership Category.”
• Fill in your full name (last name, first name, middle name, and name extension) in the name field.
• In the “1. Change of Membership Category” section, indicate your current category in the “FROM” field and the category you wish to move to in the “TO” field (e.g., FROM: Employed, TO: Self-employed).
• Sign your name above your printed name in the “Certification” section and include the transaction date.

Submit the completed form with one photocopy of a valid ID to the nearest Pag-IBIG office.

b.Change/Correction of Name

If you need to correct or update your name in your Pag-IBIG membership record, you can do so by following these steps:

1. Obtain the Member’s Change of Information Form (MCIF).
2. Write your Pag-IBIG MID number in the upper right corner of the form.
3. Tick the “Change/Correction of Name” box.
4. Provide your complete name (last name, first name, name extension, and middle name) in the name field.
5. In section 2, indicate the specific part of your name that needs to be changed/corrected in the “FROM” field and the correct form in the “TO” field. For example, if your current name is “de la Cruz” and you want to change it to “Dela Cruz,” you should write “FROM: de la Cruz, TO: Dela Cruz.” If you recently got married and want to include your maiden name, you can also indicate it in the “FROM” field and your husband’s surname in the “TO” field.
6. Sign and date the form in the “Certification” section.

Visit the nearest Pag-IBIG office and submit the completed form with one photocopy of a valid ID and one photocopy of a supporting document. If you changed your name due to marriage, you can bring your marriage contract. For name changes not related to marriage, you can bring your birth certificate and, if applicable, the Court Order granting the petition of change of name.

c.Correction of Date of Birth

1. Obtain the latest copy of the Member’s Change of Information Form (MCIF).
2. Write your Pag-IBIG MID number on the upper right corner of the form.
3. Check the box for “Correction of Date of Birth.”
4. Fill out your complete name (last name, first name, name extension, and middle name) in the name field.
5. Under “Correction of Date of Birth,” indicate your current date of birth on record in the “FROM” field and your correct date of birth in the “TO” field.
6. Sign over your printed name in the “Certification” section and indicate the date of the transaction.

Submit the completed form with one photocopy of your valid ID and one photocopy of your birth certificate to the nearest Pag-IBIG office. Ensure that your birth certificate shows your correct date of birth legibly; otherwise, your request may be rejected.

d.Change of Marital Status

Civil status can be modified due to various reasons such as death, annulment, marriage, or incorrect data encoding. If you need to update your marital status on your Pag-IBIG membership record, follow these simple steps:

1. Obtain the latest copy of the Member’s Change of Information Form (MCIF).
2. Write your Pag-IBIG MID number in the upper right corner of the form.
3. Check the box that corresponds to “Change of Marital Status.”
4. Complete the name field with your full name (last name, first name, name extension, and middle name).
5. Under “4. Change of Marital Status,” indicate your current civil status in the “FROM” field and your new or correct marital status in the “TO” field (e.g., FROM: Single, TO: Married). For married women, you can choose to use your husband’s surname, a hyphenated surname (maiden name – husband’s surname), or retain your maiden name. Tick the box that corresponds to your preferred surname and make the necessary changes to your registered name (refer to “b. Change/Correction of Name” above). Lastly, if you’re a married member, you’ll also need to provide your spouse’s full name and date of birth.
6. Sign the “Certification” section with your signature over your printed name. Indicate the transaction date.
7. Go to the nearest Pag-IBIG office and submit the completed form along with one photocopy of your valid ID and one photocopy of any of the following supporting documents: Marriage Contract (for Single to Married); Court Order (for Married to Single, applicable for members whose marriages have been annulled); CENOMAR (for Married to Single, applicable for members whose civil status has been changed due to a clerical error); and Death Certificate of the deceased spouse (for Married to Widowed).

By following these steps, you can update your Pag-IBIG membership record with your correct marital status.

e.Change of Address/Contact Details (Cellphone Number, Landline Number, or Email Address)

To update or correct their address, phone number, or email address, Pag-IBIG members need to complete the following steps:

1. 1. Obtain a copy of the latest Member’s Change of Information Form (MCIF).
   2. Write their Pag-IBIG MID number in the upper right corner of the form.
   3. Check the box corresponding to “Change of Address/Contact Details.”
   4. Fill out the name field with their complete name (last name, first name, name extension, and middle name).
   5. Under “5. Change of Address/Contact Details,” only fill out the section/s they want to be changed or updated. For instance, if they’ve relocated to a new address, they can provide all the necessary information under “Present Home Address.” They can leave other fields blank or write “N/A.” In this section, they also have the option to update their preferred mailing address, cellphone number, and email address.
   6. Sign over their printed name in the “Certification” section and indicate the transaction date.

   Submit the accomplished form with a photocopy of a valid ID to the nearest Pag-IBIG office.

   f.Change of Employment Details

   If you’re a member of Pag-IBIG and you’ve recently changed jobs or companies, you need to update your membership record with your new employment details. Here’s how you can do it:

   • Obtain the latest version of the Member’s Change of Information Form (MCIF).
   • Write your Pag-IBIG MID number in the upper right corner of the form.
   • Check the box that says “Change of Employment Details”.
   • Fill in your complete name (last name, first name, name extension, and middle name) in the name field.
   • Under “6. Change of Employment Details”, fill in only the sections you need to change or update. You can update your employer’s name, address, employment date, job title, and employment status.
   • Sign your name and write the date of the transaction in the “Certification” section.

   Submit the completed form along with a photocopy of a valid ID to your nearest Pag-IBIG office.

   g.Updating of Heirs

   The legal heirs who survive the registered member can claim the Pag-IBIG death benefits if the member passes away. It is possible to designate heirs and change them as needed. To update the list of legal heirs, follow these steps:

   • • Obtain the latest Member’s Change of Information Form (MCIF).
     • Write your Pag-IBIG MID number in the upper right corner of the form.
     • Check the box that corresponds to “Updating of Heirs.”
     • Fill in the name field with your complete name (last name, first name, name extension, and middle name).
     • Under “6. Updating of Heirs”, list the name(s) of your existing or new heir(s). In the last column, indicate whether you want the particular heir(s) to be added to or deleted from your list of beneficiaries.
     • Sign your name over your printed name in the “Certification” section. Indicate the date of the transaction.

     Submit the completed form along with one photocopy of a valid ID to the nearest Pag-IBIG office.

     h.Others

     • • Obtain the latest version of the Member’s Change of Information Form (MCIF).
       • Write your Pag-IBIG MID number on the top right corner of the form.
       • Tick the box that corresponds to “Others (Please specify)” and indicate the type of correction you are requesting in the blank field provided.
       • Fill out the name field with your complete name (last name, first name, name extension, and middle name).
       • Under the “8. Others (Please specify)” section, write the specific information that needs to be changed in the “FROM” field and the correct information in the “TO” field.
       • Sign your name above your printed name in the “Certification” section and indicate the date of the transaction.

       Go to the nearest Pag-IBIG office and submit the completed form along with one photocopy of a valid ID and one photocopy of a supporting document (such as your birth certificate).

       Frequently Asked Questions

       1. I can’t personally go to the Pag-IBIG office to file my request. Can a representative do it on my behalf?

       Certainly, it is possible for a representative to submit a change request on your behalf. However, aside from the necessary prerequisites to process the request, you must also obtain the following supplementary documents:

       • A valid identification card of the representative (1 photocopy and the original, for verification purposes). This means that the representative must present the valid IDs of both parties.
       • An authorization letter (1 original). You may download a free authorization letter template by clicking on this link.
       • I’m an employer/representative of the employer. How can I change or update the company’s registered information with Pag-IBIG?
       • The procedure for modifying an employer’s information is very similar to that of modifying an individual member’s information. The only variation is in the form that needs to be utilized. While individual paying members need to fill out and submit the Member’s Change of Information Form (MCIF), employers or their representatives must use the Employer’s Change of Information Form (ECIF).
       • If you need a copy of the ECIF, you can obtain one at the Pag-IBIG office. Alternatively, you can download the most recent version of the form through the provided link or by using our copy.
       • To change the employer’s registered information with Pag-IBIG, follow these steps:
       • Obtain the most recent version of the Employer’s Change of Information Form (ECIF).
       • Write your Pag-IBIG Employer’s ID number on the upper right portion of the form.
       • Tick the box that corresponds to the type of change you are requesting.
       • Fill in the required fields with your employer/business name and tax identification number (TIN).
       • Complete the relevant sections that need to be updated or changed. For instance, if you are transitioning from a sole proprietorship to a corporation, only fill out the “3. Change of Legal Personality” section.
       • Sign your name in the “Certification” area and indicate your position/designation as well as the date of the transaction.
       • Visit the nearest Pag-IBIG office and submit the completed form along with the necessary supporting documents. You can refer to the second page of the ECIF for accomplete list of requirements.